We typically need 2–3 business days to pack and ship most in-stock items. If your order includes any custom or made-to-order pieces — like our custom fans or handmade harnesses — they’ll take a bit longer. Production timelines are listed on each product page.

If you ordered a mix of in-stock and custom items, we’ll ship everything together once it’s all ready. If there are any delays or we need to split the shipment, we’ll reach out.

Please note: Shipping times can vary depending on the carrier, and we do not guarantee any packing or delivery timeframes. Shipping timelines begin after production and processing. International orders may be subject to customs fees or delays beyond our control.

You can get a more direct shipping quote during checkout, based on your location and selected shipping method.

Got questions?

Check out our full Shipping & Returns Policy — or email us at daft@daftboy.com. We’re always happy to help.

We want you to love what you ordered — but because many of our products are made-to-order, not everything is eligible for return.

All harnesses and any items that are not kept in stock or are made on demand are considered custom and cannot be returned or exchanged.

Returns on in-stock, non-custom items may be approved on a case-by-case basis, and a restocking fee may apply. Please contact us before submitting any return request.

For full details on return eligibility, timelines, and conditions, please refer to our

Shipping & Returns Policy.

Got questions?

Check out our full Shipping & Returns Policy — or email us at daft@daftboy.com. We’re always happy to help.