Life doesn’t stop when your products do. Take the guessing, waiting, and stress out of dealing with breakdowns. We’re your personal experts on standby.
Most Daftboys products are covered for 30 days under our replacement policy. But as we all know, Life Happens! So we are happy to offer an extended 6-month or 1-year warranty for your peace of mind!
This warranty will only cover the product(s) purchased in the same order as a warranty.
Your warranty will start on the same day your product is purchased.
Custom and Mystery Products AreNOTcovered under this Warranty.
One (1) replacement product is allowed per product purchased.
An additional warranty may be purchased for replacement products when any replacement is issued and will only cover that product.
Anyone you give the covered product to will be able to obtain service under the Extended Warranty. No additional charges or restrictions apply.
Convenient claim support.
We're here for you if something goes wrong. This warranty is not valid for any Custom Products.
Repair and Replacement Shipping is Covered.
We'll cover any and all shipping costs within the USA for any product covered by your warranty. (International Orders will be required to pay for return shipping. See our Shipping Policy for more information.)
Product Replacement Plan
If your product stops working within your warranty, we'll fix, replace it or offer a store credit for the product's value after any discounts on any discontinued product.
Filing A Claim:
To file a claim is easy. Just email us at email@example.com with:
Your order number. (should start with db-)
A picture or video of the damaged/affected areas.
A picture or video of the full product.
A brief description of how the product is damaged.