Daftboy Repair Service
Description
Don't Ditch it. Repair it!
It’s another small thing we can do to keep our products out of landfills and reduce our impact on the planet.
YOU MUST CONTACT US AT: daft@daftboy.com with pictures of the product you would like to be repaired to see if we can repair your products before purchasing this service!!!
We are ONLY Able to offer repairs on Daftboy Branded Products!
We do not offer Repairs on any Fabric parts that may have become damaged or frayed due to use!
How it works:
1.) Purchase You Repair service.
2.) Email Us at daft@daftboy.com to describe the repairs that are needed and images of the repair areas.
2.)Ship us your product for repair.
- Pack in a secure, waterproof package
- Include your repair order # so that we can easily process your Repair.
- Send All Returns to:
- Don't forget to pay for the postage to ship to us.
3.) We'll Repair Your Product to the Best of our ability and ship the product back to you via your chosen carrier selected at checkout!
We advise you to obtain proof of postage when shipping your product to us for repair as we are only responsible for your parcel only once it has been received in our warehouse.
Please allow 7-14 Days for Any Repair Service before return shipment.
Shipping
We typically need 2–3 business days to pack and ship most in-stock items. If your order includes any custom or made-to-order pieces — like our custom fans or handmade harnesses — they’ll take a bit longer. Production timelines are listed on each product page.
If you ordered a mix of in-stock and custom items, we’ll ship everything together once it’s all ready. If there are any delays or we need to split the shipment, we’ll reach out.
Please note: Shipping times can vary depending on the carrier, and we do not guarantee any packing or delivery timeframes. Shipping timelines begin after production and processing. International orders may be subject to customs fees or delays beyond our control.
You can get a more direct shipping quote during checkout, based on your location and selected shipping method.
Got questions?
Check out our full Shipping & Returns Policy — or email us at daft@daftboy.com. We’re always happy to help.
Returns
We want you to love what you ordered — but because many of our products are made-to-order, not everything is eligible for return.
All harnesses and any items that are not kept in stock or are made on demand are considered custom and cannot be returned or exchanged.
Returns on in-stock, non-custom items may be approved on a case-by-case basis, and a restocking fee may apply. Please contact us before submitting any return request.
For full details on return eligibility, timelines, and conditions, please refer to our
Shipping & Returns Policy.
Got questions?
Check out our full Shipping & Returns Policy — or email us at daft@daftboy.com. We’re always happy to help.
California USA
daft@daftboy.com
